Aloha Magic AI Privacy Policy

Aloha Magic AI is a service of Aloha Magic LLC ("Aloha Magic AI," "we," "us," or "our"). This Privacy Policy explains what information we collect, how we use it, how it may be shared or processed, and the choices available to you when you use our website, AI visibility services, reports, monitoring services, tools, and related products.

1. Information We Collect

Contact and Account Information

We may collect your name, email address, telephone number, business name, billing contact information, and other information you choose to provide.

Business and Audit Information

To perform AI visibility, GEO, SEO, website, competitor, citation, and related analyses, we may collect or process:

• Business name and website URL
• Public website content and pages
• Business location or service area
• Products and services
• Competitor names and websites
• Keywords, topics, prompts, and search queries
• AI-generated and search responses
• Citations and source URLs
• Visibility and search information
• Audit scores, recommendations, and report files

Much of this information may already be publicly available online.

Payment Information

Payments are processed by third-party payment providers such as Stripe. Aloha Magic AI does not intend to store your complete credit card number or card security code. We may receive transaction-related information such as payment status, transaction ID, subscription status, billing information, invoice information, card type, and the last four digits of a payment card when provided by the payment processor.

Technical Information

• IP address
• Browser and device information
• Pages visited and referring pages
• Website interactions
• Cookies and similar technologies
• Error and security logs
• Checkout and conversion events

2. How We Use Information

• Perform purchased audits and monitoring services
• Analyze AI visibility, GEO, SEO, websites, competitors, citations, and sources
• Generate reports, scores, and recommendations
• Process payments and subscriptions
• Deliver reports and service communications
• Provide customer support
• Improve, secure, maintain, and troubleshoot our services
• Detect fraud, abuse, and security issues
• Meet legal, tax, and accounting obligations
• Send marketing communications when permitted by law

3. AI and Third-Party Service Providers

Aloha Magic AI relies on third-party technology to provide portions of our services. To perform an audit, monitoring service, or other analysis, information such as your business name, website URL, public website content or excerpts, competitor information, prompts, queries, keywords, and related business context may be transmitted to third-party AI, search, analytics, crawling, hosting, payment, email, or API providers.

Depending on the service being performed, providers may include services from companies such as OpenAI/ChatGPT, Anthropic/Claude, Google/Gemini and Google search services, Perplexity, Microsoft/Bing/Copilot, Stripe, website hosting and infrastructure providers, crawling and SEO analysis providers, analytics providers, and email or communication providers.

The specific providers we use may change as technologies, pricing, availability, and our services evolve. Third-party providers operate under their own privacy policies, terms, data-retention practices, and security procedures. We seek to use appropriate commercial or API services for business processing where practical, but we cannot control every aspect of a third party's technology, model behavior, availability, or data practices.

4. AI-Generated and Search Data

Our services may submit prompts and queries to AI and search platforms and analyze the responses those systems provide. Those responses may contain information about your business, competitors, products, services, websites, or other publicly available information. We may retain these results as part of your audit, monitoring history, report, or supporting analysis.

5. Payments

Payment processing is handled by third-party payment processors such as Stripe. Your payment provider processes your full payment-card information under its own terms and privacy policy. We do not sell your payment information.

6. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand traffic and usage, measure conversions, improve services, and prevent fraud or abuse. Where applicable law requires consent or choices for non-essential cookies, we will provide them.

7. Data Retention

We retain information only as reasonably necessary to provide our services, support customers, protect security, meet accounting or legal obligations, and serve legitimate business purposes. Audit reports and supporting data may generally be retained for up to 12 months after delivery unless a longer period is reasonably necessary or legally required. Payment, tax, and accounting records may be retained as required by law. Technical and security logs may be retained for periods appropriate to their purpose.

8. Sharing of Information

We may share information with service providers when reasonably necessary to operate Aloha Magic AI and provide the service you requested. We may also disclose information when required by law, to protect rights or property, to investigate fraud or security threats, or in connection with a merger, acquisition, financing, sale, or reorganization of the business.

We do not sell personal information for money. Depending on the technologies used on our website, certain analytics or advertising activities may be treated as 'sharing' under some privacy laws. Where applicable, we will provide legally required choices.

9. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of certain personal information, and to opt out of marketing communications or certain data uses. Residents of jurisdictions with comprehensive privacy laws, including certain U.S. states, the European Economic Area, United Kingdom, and other countries, may have additional rights under applicable law.

To make a privacy request, contact us at AlohaMagicMaui@gmail.com. We may need to verify your identity before completing certain requests. We will not discriminate against you for exercising legally protected privacy rights.

10. International Users and Cross-Border Processing

Aloha Magic AI is based in Hawaii, United States, and our services are available to customers internationally. If you use our services from outside the United States, your information may be transferred to, stored in, or processed in the United States and other countries where we or our service providers operate. Those countries may have privacy laws that differ from the laws where you live.

Where applicable law requires additional safeguards for international data transfers, we and our service providers will use legally recognized transfer mechanisms or other appropriate safeguards where required.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information. However, no online service, database, transmission method, or third-party system can be guaranteed to be completely secure.

12. Children's Privacy

Aloha Magic AI's business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through these services. If applicable law in a user's country requires a higher minimum age for independent consent, that requirement applies.

13. Changes to This Policy

We may update this Privacy Policy as our products, providers, technologies, or legal obligations change. The current version will be posted on our website with its effective date.

14. Contact Us